The COVID-19 pandemic not only dramatically limited travel but also caused permanent shifts in traveler behavior, forever changing “business as usual” for airlines. No touchpoints with travelers have changed more profoundly than loyalty programs.

In 2020, airline industry revenues totaled $328 billion, about 40% of revenue from the previous year, McKinsey reports. Benefits designed for frequent flyers continue to lose their efficacy as uncertainty around the return of business travel remains.

Deploying next-generation airline loyalty programs

First Name *

Last Name *

Email *

Phone Number *

Company Name *

Job Title *

Address *

City *

State or Province *

Zip or Postal Code *

Country *

Company Size *

Industry *

If you engage with the content, Software Insider will share your data with IBS Software. For details on their information practices and how to unsubscribe, see their Privacy Statement. You can unsubscribe at any time.

FILL THE FORM BELOW

You have been directed to this site by Software Insider. For more details on our information practices, please see our Privacy Policy, and by accessing this content you agree to our Terms of Use. You can unsubscribe at any time.