Targeting primarily “young, tech-savvy mothers,” this North American multibillion-dollar e-retailer provides a curated collection of clothing, home décor, toys, gifts and more to women and children. With no brick and mortar establishments, the company’s website is the cornerstone of its business and revenue stream.

For several years the e-retailer had been fighting bot attacks attempting to hijack accounts using “credential stuffing,” whereby attackers deploy bots that continuously test login combinations purchased from the dark web, looking for instances of password/username reuse. A successful account takeover could steal prepaid gift cards and loyalty points, which are resold for profit. Security teams at the e-retailer also suspected carding fraud attempts due to high numbers of failed payment authorizations (see image below). Lastly, the company was concerned about the loss of sensitive user information, which would violate user privacy and tarnish the company’s reputation and customer trust.

Top North American E-Retailer Defeats Account Takeover and Carding Attacks with Radware’s Bot Manager

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